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Emails and BlackBerry Good Work in iOS

Are there currently any known issues with responsive HTML email rendering on the Good Work email client in iOS?

We have developed an HTML template which is working on all major email clients, yet have noticed that Good Work shows the email 'zoomed in' when loading. Only once the user manually zooms out / does the 'pinch' gesture, the responsive view is displayed properly.

BlackBerry Good Work iOSfoundation email

Are there currently any known issues with responsive HTML email rendering on the Good Work email client in iOS?

We have developed an HTML template which is working on all major email clients, yet have noticed that Good Work shows the email 'zoomed in' when loading. Only once the user manually zooms out / does the 'pinch' gesture, the responsive view is displayed properly.

Katie about 1 month ago

Hi Robocop,

 

Do you have a line like:

<meta name="viewport" content="width=device-width, initial-scale=1.0" />

This in your template?

That could be the cause of your difficulty.

K

Robocop about 1 month ago

Hello Katie,

Thanks for helping me.

I have the Mobile Meta Description on my template.

Unfortunately it does not work.

Here is a CodePen Link with my Email-Code.

 

Katie about 1 month ago

Hi Robocop,

Yes, I see that it is working normally in browsers etc.

That was the only thing I could think of, sorry.

It does look very nice though. :)

Katie

Robocop 30 days ago

Thank you :-)

Dan Tudor 12 days ago

Hi Robocop,

 

Did you find a solution to this issue?

 

Thanks :)

Robocop 12 days ago

Hello Dan,

No unfortunately not.

 

 

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